Returns & Exchanges

At Wattsup Customs, we take pride in our handcrafted home products and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return window for items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all hardware and components are included to avoid restocking fees.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our workshop inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.